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All about the ordering process at Teabox
Once an order has been placed, we strive to process it quickly to ensure timely delivery. Unfortunately, this means we cannot make changes or additions to an order once it has been shipped. If you need to make changes, please contact our customer ser
If you have ordered the wrong item, contact our customer service team immediately. We will do our best to cancel or adjust your order before processing & shipping. Once shipped, it would not be possible to edit the order.
Yes. Once you have placed the order, please write to us so that we can do the needful and ship the order without the invoice. However, we would still need to add a dummy invoice for customs clearance.
If Teabox has not dispatched your order, we can accept your request to cancel. Please note that we do not accept cancellations once the orders have been dispatched from our fulfilment centre.
If you haven't received an order confirmation or shipment details via email, please reach out to us, and we will ensure to provide you with the necessary information at the earliest. It's possible that you might have missed our email or it may have e
You can request a tax invoice for any order by contacting our customer service team. Once the request is received, we will provide you with the tax invoice. If you require the invoice for company expenses, please communicate this with our team, and w
Yes, Cash on Delivery (COD) is available for our customers in India.
Yes we do. While our entire product range might not be available on Amazon, our most popular products would certainly be. We sell both on Amazon India and Amazon USA. The links are:Amazon India : https://www.amazon.in/stores/TEABOX/page/CE363596-95A
Here’s a step-by-step guide to help you through the ordering process:. Visit Our Website: Go to www.teabox.com. Browse the Selection: Explore our wide range of products and choose your favorite teas. Add to Cart & Checkout: Select the products you wi
If you're experiencing difficulties accessing our website or completing your purchase, we recommend trying the following steps:. Switch to Incognito/Private Mode:Open your browser in Incognito (Chrome) or Private mode (Safari, Firefox). This disables